Refund Policy

Everything sold on MatureSluts is digital and arrives as soon as your USDT payment is confirmed on the blockchain: credits land on your account and All-access starts at once. For that reason purchases are normally final. We put it right in these cases:

• Your payment went through but nothing arrived. If an hour after the transfer was confirmed you still have no credits or All-access, email [email protected] with the amount and roughly when you sent it. We find the transaction and either deliver what you bought or send the money back.
• You sent a different amount. A transfer that does not match an order is not lost: we hold it and, on request, credit it to your account or return it.
• You paid twice for one order. The second payment is returned in full.
• A fault on our side stopped you from using what you paid for: we refund the part you could not use, or extend your All-access by the time you lost.

Refunds go back in USDT (TRC20) to the address the payment came from, less the network fee, within 7 days of our answer. Credits you have spent and All-access days you have used are not refunded, and neither are accounts closed for breaking the Terms.

All-access is paid once and does not renew, so there is never anything to cancel: when your period ends, your account goes back to the free plan.

Questions about a payment: [email protected]